Physical AI : Intelligence That Lives in the Real World

Physical AI : Intelligence That Lives in the Real World

Vijay Agicha
Head Of Strategy
Shashi Bakshi
Senior Principal
Tarun Tiwari
Director
Product Management
Sushant Roy
Co-Founder
Abhishek Ayyagari
Product Head
Mekin Maheshwari
Founder & CEO
Suhas Motwani
Founder & CEO
Vaibhav Vardhan
Founder & CEO
Sanchay Gupta
Associate Director of Products
Vivek Yelisetti
Associate Partner at
McKinsey & Company
Shweta Rani
Senior Operations Executive
Sabhareesh Muralidaran
Senior Operations Executive
Sharath Ramesh Iyengar
Founding Team
Adesh Ladha
Associate Director
Aabhinandan Chatterjee
Global Head Of Talent
Harsh Choudhry
Head of Strategy
Nikhil Jois
Head Of Growth
Amit Kulkarni
Senior Director
Bhavishya Chauraisa
Co-Founder
Aniket Patki
Senior Director
Rajat Gupta
Head Of Strategy and Finance
Vipul Choubey
Head of Product
Pinak Dattaray
Founder

Turning Human Conversations Into
Intelligent Outcomes

Physical AI brings Generative AI out of the cloud and into everyday spaces living on devices, kiosks, and surfaces people interact with. It listens, speaks, and responds in real time during real-world conversations, helping customers and teams right where they stand.

Empowering Enterprises with AI Excellence

Smooth onboarding conversation
Complex objection handling
Book test drives

Designed to guide. Built to convert.

Replace friction with flow. Turn questions into purchases.

Intelligent First Touch

Real time intelligence that makes every entry point count.

Guided Discovery

Makes discovery effortless with curated options and precise in-store direction.

Multilingual & Local

Understands accents, dialects, and local phrases on the spot.

Enterprise Trusted

Secure, compliant, and inventory aware for real world operations

AI That Steps Out of the Browser

Because intelligence belongs in the real world.

Human First Interactions

Help that feels effortlessly natural, not scripted.


Real-time Intelligence

LLM thinking paired with live inventory data.

Physical Presence

AI that lives on the floor, not behind a browser.

Built for Stores, Designed for Speed

A fast, reliable system designed for real-world floors.

01

Sense and Greet

Instant recognition. Instant connection. Nova opens with a warm, friendly greeting that feels natural.

02

Understand and Assist

Real time intelligence that listens, understands, and acts with precision.

03

Act and Convert

Turns interest into action, guiding try-ons, and presenting a QR for instant checkout.

Where Nova Creates Impact

Smart enough for retail, flexible enough for every space.

Airports

Smooth wayfinding, live boarding info, and instant multilingual help.

Retail

Guides shoppers to sizes, styles, and quick checkout in one flow.

Electronics

Helps customers understand specs, pick the right model, and test it instantly.

Banks

Handles product questions, assists with document verification, and manages appointments.

Clinics & Hotels

Streamlines check ins, wayfinding, and guest service moments.

Smart Offices

Supports visitor check-ins, meeting rooms, and smooth office navigation.

Integration & Adaptability

Tech Magic Behind the Scenes

Enterprise System Hookups

Live inventory and product databases ensure Nova only recommends items that are in stock (and can suggest alternatives if not).
POS connectivity lets Nova initiate transactions, apply eligible discounts, and record sales instantly.

GenAI with Multi-Modal Inputs

Nova sees, listens, and responds in real time using computer vision, speech recognition, and LLM-driven dialogue.
It adapts instantly to situations whether spotting a failed scan or noticing user confusion.

Dynamic Avatar & Persona Engine

Nova’s system allows dynamic avatar customization – swapping outfits, styles to best suit the deployment location. The AI’s tone and script adjust automatically as well giving an immersive brand experience and makes the interactions feel natural for the customers

Instant Payments & Checkout

Nova can handle entire checkout process on its own. It displays QR or accepts tap payments natively at  kiosk, processing transactions securely.
Payments are seamless and contact-free for any purchase.

Security & Privacy

A fast, reliable system designed for real-world floors.

Secure Voice and Policy Safe Interactions

Nova processes sensitive queries on device with strict policy safeguards, keeping private conversations protected and fully compliant inside your premises.

Security and Policy Controls

Nova follows strict security and policy standards with on-device processing, protected data paths, and enterprise-grade safeguards.

Enterprise Grade Control and Oversight

Clear governance with full audit trails and compliance settings that keep every interaction secure, controlled, and ready for regulatory checks.

Testimonials

See how we help teams work smarter and faster.

Store Operations Lead

Mumbai, India


Customers got instant answers, and our staff focused on higher value tasks. Service quality improved from day one.

Customer Experience Manager

Dubai, UAE

Nova made our floor more efficient. Walk-ins received quick guidance, fewer repetitive questions reached the team, and shoppers moved through the journey faster

Retail Innovation Head

Sydney, Australia


We saw a clear uplift in assisted sales. Nova’s product suggestions and quick navigation support helped customers decide faster and checkout sooner.

Frequently Asked Questions

Your guide to using Nova with confidence.

What kinds of customer interactions and workflows can Nova handle?

Nova can cover a broad range of tasks from answering simple questions to guiding complex processes. It greets customers, helps them find products or information, provides directions, and even assists with actions like scheduling appointments or completing a purchase. Designed for versatility, Nova adapts across retail, banking, hospitality, and more to fit your business needs.

Does Nova integrate with our existing CRM, inventory, or POS systems?

Yes, Nova easily integrates with your existing systems (POS, inventory, CRM, loyalty programs) via APIs. It pulls in real-time data and even supports offline modes, so it stays helpful even if your network is down.

Does Nova support multiple languages and flexible voice options?

Absolutely. Nova is multilingual and can engage customers in their preferred language. It also offers flexible voice settings, you can switch its voice or accent to suit different audiences, ensuring interactions always feel natural.

Is Nova secure and compliant with privacy regulations?

Yes, Nova is built with enterprise-grade privacy safeguards. It can process sensitive data (PII) locally on the device (so personal info isn’t sent to the cloud), and all analytics are synced with end-to-end encryption. The platform offers GDPR-compliant controls (like user opt-outs) and limits data access to authorized roles for full compliance.

How long does Nova take to deploy, and what do we need to set it up?

Typical pilot deployments take around 2–4 weeks, including the hardware setup, integrations, and tuning. The Nova kiosk is a self-contained unit that can be placed anywhere – it only requires a standard power outlet and internet connection, and our team handles the installation and configuration for you.