Pitch-to-LOS Data Mapping
Dynamically maps sales or loan pitches to Loan Origination System (LOS) data for accuracy, reducing errors in application details.
AI-Powered Compliance & Faster Credit Decisioning
Boost loan approvals, reduce errors, and ensure compliance with real-time conversational intelligence and guided assistance.
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Trusted by Top Enterprises Globally
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How Darwix AI Helps BFSI
Agent Assist
Empower relationship managers, loan officers, and customer service agents with real-time AI-driven guidance and automated response suggestions, ensuring faster resolutions and accurate communication.
Smart Agent Assist for Compliance & Regulatory Adherence
Automated Script Guidance
Suggests compliant responses and upsell opportunities based on customer intent and eligibility.
Suggests compliant responses and upsell opportunities based on customer intent and eligibility.
Agent Automation
Streamline BFSI processes with Darwix AI’s intelligent automation, enabling faster, more compliant, and personalized customer journeys.
Real-Time Evaluation & Automated QA
AI continuously evaluates conversations for compliance, accuracy, and tone—flagging risks instantly and generating automated quality assurance reports to meet RBI and internal audit standards.
AI continuously evaluates conversations for compliance, accuracy, and tone—flagging risks instantly and generating automated quality assurance reports to meet RBI and internal audit standards.
Automated Regulatory Checklist Completion:
Ensure every interaction meets RBI, SEBI, and internal compliance requirements by dynamically guiding agents and auto-populating regulatory checklists during the customer journey, reducing errors and audit risks.
Ensure every interaction meets RBI, SEBI, and internal compliance requirements by dynamically guiding agents and auto-populating regulatory checklists during the customer journey, reducing errors and audit risks.
Gen AI Scoring
Darwix AI uses GenAI-driven scoring models to provide real-time, data-backed decisions across BFSI workflows.
Customer Interaction Quality Scoring:
Evaluate agent-customer conversations for compliance, empathy, and accuracy in real time—generating QA scores automatically for audits and performance reviews.
Evaluate agent-customer conversations for compliance, empathy, and accuracy in real time—generating QA scores automatically for audits and performance reviews.
Lead Intent & Conversion Scoring:
Score every lead based on intent signals, eligibility checks, and engagement
Score every lead based on intent signals, eligibility checks, and engagement
Proven Impact
30%
Reduced TAT and false rejections by 8%
UAE HFC
9%
Improved revenue productivity
Aditya Birla Capital
6%
Increased upsell/
cross-sell
cross-sell
Mashreq Bank
11%
Achieved DPD improvement
Poonawalla FinCorp